Committed To Excellence – The Best Products, The Best Service, The Best Value
As members of the Metro Restaurant Experts Association, we pledge ourselves and our companies to:
- Maintain the highest standards of personal integrity to assure that the conduct of my business will inspire confidence in my association and my industry.
- Refrain from any activities, which may adversely reflect upon my association and my industry.
- Accurately represent the services and/or products available to prospective customers.
- Charge only for products and services actually delivered and perform only those repairs and services, which truly benefits the customer.
- Refrain from intentionally charging customers for services, which result from careless, incompetent or negligent acts performed by myself or my employees.
- Conduct myself in an ethical manner when relating to competitors and refrain from intentionally misrepresenting a competitors products or services.
- Recognize and discharge my responsibility, as well as encourage my employees, to observe the laws and regulations pertaining to the conduct of my business.
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